Web
Accessibility

Our Commitment

TriCore Partners is committed to ensuring that our website and digital platform are accessible to all individuals, including people with disabilities. We believe that everyone should have equal access to information and functionality, and we continuously work to improve the accessibility and usability of our digital presence.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Measures Taken

We have implemented the following measures to support accessibility:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the platform
• Alternative text for meaningful images
• Sufficient color contrast ratios for text and interactive elements
• Consistent navigation and page structure
• Responsive design that adapts to different screen sizes and devices
• Form labels and input descriptions for assistive technologies
• Focus indicators for keyboard users

Known Limitations

Despite our best efforts, some areas of our platform may not yet fully meet WCAG 2.2 AA standards. We are actively working to identify and resolve accessibility issues. Known areas for improvement include:

• Some PDF documents may not be fully accessible to screen readers
• Complex interactive elements (assessment forms, profile editors) may have limited screen reader support

We are committed to addressing these limitations progressively.

Applicable Legislation

• Accessible Canada Act (Canada)
• Accessibility for Ontarians with Disabilities Act (AODA) (Ontario, Canada)
• Americans with Disabilities Act (ADA) (United States)
• UAE Federal Law No. 29 of 2006 (Rights of People with Special Needs, UAE)
• EN 301 549 (European standard for ICT accessibility, where applicable)

Feedback & Assistance

We welcome feedback on the accessibility of our website. If you encounter accessibility barriers, need assistance accessing any content, or have suggestions for improvement, please contact us:

Email: [email protected]
We aim to respond to accessibility feedback within 5 business days.